Privacy Policy

SocialCue is a location-based social discovery platform for adults. Members see which nearby venues have people present, can attend meetups and events at those venues, and may optionally connect with other members they encounter there.

The core idea is simple. When you are physically inside a venue we have mapped, you may become visible to other members at that same venue. A member who has chosen Selector mode may send an Invitation to a member who has chosen Discoverable mode and is present. If the recipient accepts, the two of you become connected. Only then — and only if you each separately opt in — do your social media handles become visible to one another.

Everything on SocialCue is opt-in at every step. You choose whether to share your location, how you take part, whether to send an Invitation, whether to accept, whether to exchange contact details, and whether to meet in person. SocialCue does not have in-app messaging or chat.

This policy explains what personal information we collect, why, who we share it with, and what choices you have.

SocialCue, LLC (“SocialCue,” “we,” “us”) operates the SocialCue mobile application and websites. Business address: 410 N. Jefferson Ave., Suite 398, Mount Pleasant, TX 75455. Our registered agent for service of process is listed on our Contact & Legal Notice page. Contact: legal@socialcue.co.

This policy covers the SocialCue app and our websites. It does not cover venues, events, or third-party services you reach through SocialCue. Venues listed in SocialCue are independent businesses and are not owned, operated, staffed, or supervised by SocialCue unless we explicitly state otherwise. SocialCue is available only to adults aged 18 and over.

Account information. We use Supabase as our authentication provider. When you create an account we collect your email address. If you register with a password, it is stored by Supabase in hashed form — we never see or store your plaintext password. You may instead sign in with Google, in which case Google shares your name, email address and profile picture with us. You must verify a mobile phone number when registering, unless you finished registering before phone verification became required on September 11, 2026. Verification codes are delivered by SMS through our provider, and we store the verified number and verification date.

Date of birth. When you register we ask for your date of birth and use it to determine whether you meet our minimum age requirement of 18. That check is made against the complete date, to the exact day, on our servers, before an account is created.

We keep your date of birth, privately. Once the age check is made we keep your complete date of birth (day, month and year), and the month and year on their own. We use them to work out the age range shown on your profile, which moves up on your birthday, in the time zone of your home state, instead of staying at whatever it was on the day you joined. Other members never see your date of birth; they see only your age range. Until your profile is created, your date of birth is held with the record of your age check, and it is removed from that record once your profile exists, or after 30 days if you do not finish creating your profile. We also keep the outcome of the check itself: that it was performed, when, the method used, and the minimum age applied. If you joined before we began keeping the full date, we hold only your birth month and year, or no birth information if you joined earlier still. We have not guessed a birth date for anyone. When you delete your account we remove your date of birth and your birth month and year (see Section 10).

Birthday messages. If we hold your date of birth, we use it to send you a Happy Birthday message on your birthday, in the time zone of your home state: a notification, a message in your News and a birthday card in your Inbox. If your birthday is 29 February, in other years we send it on 28 February. If SocialCue turns on birthday promotions, we also use your birth month to send you up to three reminders about SocialCue birth month events (two in the months before your birth month and one during your birth month, on dates SocialCue chooses), as messages in the app; those reminders can use the birth month we hold even if we do not hold the full date. These messages are only for you: other members never see your birthday, and the messages never show your date of birth or age. We keep a record of the birthday messages we sent you, including what each one said, so you never get the same one twice and can see it again in your News, and we delete it with your account. You can turn off notifications in your device settings at any time.

Text-message consent. When you give us a mobile number so we can verify it, we record that you agreed to receive a verification code, when you agreed, the number your agreement covers, the wording you were shown, and where you gave it. We keep this so we can show that any verification message we sent was one you asked for. When you delete your account we keep this record only in the reduced form described in Section 10.

Profile information. You provide: display name, gender (recorded as woman or man), age bracket (18–22, 23–27, 28–32, 33–37, 38–44, 45–54, 55+), home city and state, a relationship status, a short bio, at least three interest tags, and at least one and up to five photos. These are needed to complete your profile. Your profile age range is not your date of birth. If we hold your date of birth, or your birth month and year, the range is worked out from them and keeps itself current, so you neither choose it nor edit it. If you joined before we began asking for a date of birth, you chose your range yourself when you joined, and it is now locked. Either way it is a profile detail, not our age check (see “Date of birth” above). You may optionally add contact handles — Instagram, Snapchat, TikTok, Facebook, WhatsApp, and a phone number — used only as described in Section 5.

Community (optional, sensitive information). You may choose to tell us your community: Heterosexual or LGBTQIA+, or you may choose Prefer not to say, which is the same as never answering and stores nothing. Community is never required. Because it can reveal sexual orientation or gender identity, we treat it as sensitive personal information. We only ever record what you choose yourself. We never infer or guess your community from your gender, your role, your profile, photos, bio, interests, location, the venues you visit, your Connections or Invitations, or anything else you do in SocialCue. If you choose a community, you also make two separate choices, both off unless you turn them on: whether to use your community for Venue filtering, and — for LGBTQIA+ only — whether to show an LGBTQIA+ badge on your profile.

Identity details (optional, sensitive information). If your community is LGBTQIA+, you may also add Identity details to your profile: one gender identity (Woman, Man, Trans woman, Trans man, Nonbinary, or Another identity) and up to three sexual orientations (Lesbian, Gay, Bisexual, Pansexual, Asexual, Queer, or Another orientation). You may choose Prefer not to say for either. Identity details are never required, are chosen from fixed options (there is no free-text field), and are treated as sensitive personal information. We never infer or guess your Identity details from your community, your gender, your role, your profile, photos, or anything else you do in SocialCue. We do not collect intersex status or other information about sex characteristics. For each detail you make a separate choice, off unless you turn it on, about whether it is shown on your profile.

Photos. Photos are checked for file type, dimensions, and size. Location metadata (EXIF, including GPS coordinates) is stripped from every photo before storage. Photos are stored with unguessable file paths in a bucket that serves them over public URLs; anyone holding a photo’s URL can view it without signing in.

Location information. With your permission, the app reads your device’s location to determine whether you are inside a venue’s mapped boundary. Each accepted reading is stored as a coordinate pair with an accuracy value and timestamp. This includes readings taken when you are not inside any venue. Readings less accurate than 100 meters are discarded and not stored. We separately store which venue you are currently present at and when you were last seen there.

Home location. Your home city and state are set by you in your profile (your home city is chosen from a list of supported cities) and are used to choose which city’s venues and events we show you. Your home city and state are also used to decide which channel posts and News you receive and which of our staff review reports about you. They are a city-and-state preference only — not coordinates, not read from your device, and not the precise location described above. SocialCue does not currently offer a temporary travel location.

Background location. If arrival reminders are enabled for your account and you grant Android background-location permission, the app may read your device’s location while it is not open, only to determine whether you have arrived at a participating venue and, if so, to send you a reminder naming that venue (and, if SocialCue turns on Arrival Boost, for the use described below). Android tells the app when you reach one of the venues it has registered; the app then takes a short, limited sequence of location readings to confirm, and our servers check the venue’s mapped boundary. An arrival reminder does not make you present at a venue and does not make you visible to other members. That happens only if you open SocialCue yourself, through the in-app location described above. If SocialCue turns on Arrival Boost, an arrival confirmed this way may also add, for a few minutes and without identifying you, to that venue’s overall activity level on the Map. The Map never shows who arrived, individual arrivals, exact locations or headcounts, and venues we classify as hotels or other properties are never included. Background location is not used for any other feature. When we send you an arrival reminder, we keep a record of the venue and time — to avoid repeat reminders and in our activity log — for as long as your account exists.

Your control over background location. Background location is off unless you grant it, and you can change or revoke it at any time in your Android settings. If you deny or revoke it, arrival reminders that rely on background location will not work. Nothing else in SocialCue changes — the map, venues, events and presence all continue to work using location while the app is open. Arrival reminders are currently available on Android only.

Hotel public areas and Meet First. At a hotel, you take part by choosing one of the hotel’s designated public areas. We store which area you chose and when your choice started and ends; a choice lasts at most one hour. If a Connection is made through a Come Say Hello sent from a designated public area, we store the area it was sent from and each member’s Meet First confirmation (that they said they met, and when). Meet First confirmations are self-reported; we do not verify them.

Device and notification information. On Android, the app’s push-notification service (Google’s Firebase Cloud Messaging) creates a push token and an app-installation identifier when the app is first opened, before you are asked about notifications; these are exchanged between your device and Google. If you are signed in and enable push notifications, we store the push token, the platform, and the last time we saw it. When you sign in, our authentication provider records the IP address and the browser or app details (user agent) of that sign-in session, and our hosting and database providers log technical details of requests, such as IP address and browser details. If arrival reminders are enabled on your device, the app also holds a single-purpose credential that lets it report an arrival for that device only; we store only a hashed form of it, linked to the device’s push token, and it expires after 90 days. We do not collect advertising IDs.

Usage information. We keep a small first-party activity log recording a limited set of events: that you opened the app on a given day, and that a notification or reminder was sent, opened, or tapped (for an arrival reminder, including which venue it named).

Advertising — what we do not do. SocialCue does not use third-party advertising cookies, advertising SDKs, tracking pixels, or ad networks. We do not use Google Analytics, Meta Pixel, session-replay tools, or any third-party analytics product. We do not sell personal information, and we do not share it for cross-context behavioral advertising. Your community is never used for advertising or ad targeting, is not recorded in our activity log, and is not included in push notifications. The same is true of your Identity details.

Cookies. We set only four cookies, none for advertising:

• Supabase session cookie — keeps you signed in. Approximately one hour, refreshed while active.
• sc_ref — remembers a referral code from an invite link. 30 days.
• sc_acq — remembers how you first arrived (campaign parameters). 30 days.
• sc_native_signin_email — holds your email during passwordless sign-in. 10 minutes.

All four are host-only and are not shared across our domains. sc_ref and sc_acq record only your first visit, and the cookies are deleted once you complete onboarding; how you first arrived is then kept on your account until you delete it (see Section 10).

Referral information. Every account receives a referral code. If you were invited, we record which account invited you.

Membership, credit, and payment information. Purchases are made through Google Play (or, where available, the Apple App Store), which handles the payment. We never receive your payment card details. When you buy credits, we store the product, the number of credits and the price, the store’s purchase token and order number, when the purchase was made and credited, and whether it was later refunded or reversed. So that a purchase is credited to the right account, the app gives the store a one-way hash of your internal SocialCue account identifier — not your name, email address, or phone number. Google Play (and, where available, the Apple App Store) processes the payment and keeps its own records of your purchases under its own terms and privacy policy; we do not control those records, and deleting your SocialCue account does not delete them. We also maintain your in-app credit balance and a ledger of credit transactions (including referral rewards and credits granted by our staff), records of SocialCue Connect memberships, and, for any store subscription record from an earlier version of the app (no subscription is sold today), a transaction identifier, the billing period end date, and renewal status. Before you buy credits, the app asks you to agree to our Terms of Service; we record which version of the Terms you agreed to and when, and delete that record when you delete your account.

To authenticate you; show you as present at a venue; operate the Invitation and connection features; deliver notifications; apply membership entitlements; verify, credit, and restore purchases, make sure a purchase is never credited twice, and handle refunds and chargebacks; credit referral rewards; respond to reports; enforce our Terms; and keep the service safe and working.

How we use your community. If you choose a community, we use it for only two things, and each only if you have switched it on: to include you in the matching community view of a venue’s visible members list, and to show an LGBTQIA+ badge on your profile. Your community never decides your role (Selector or Discoverable), and it has no effect on Invitations, connections, SocialCue Connect, membership, pricing, credits, referrals, whether you can be present at a venue, channels, events, or any other feature or entitlement. SocialCue does not use your community to match you with anyone or to decide or suggest who you might be compatible with.

How we use your Identity details. We use them for one thing only: to show on your profile the details you have switched on. Identity details are never used for venue lists or community views, matching, recommendations, your role, eligibility, Invitations, pricing, or any entitlement.

With other members — the most important section.

• Your display name, age bracket, photos, bio, interests, and relationship status may be seen by other members when you are visible at a venue.
• Your exact location is never shown to another member. Members see only that you are present at a venue — never your coordinates, and never a live headcount.
• At a hotel, only members who chose the same designated public area can see you there, and they can see the name of that area. The hotel experience also shows the name of the area a Come Say Hello was sent from to the two members involved. Being on the hotel property alone does not make you visible.
• For a Connection made through a hotel Come Say Hello, your bio and contact handles stay hidden from the other member until you have both confirmed that you met (Meet First); until then they may be told only that you have an About section.
• Your contact handles are disclosed only after you and another member are connected AND you have each separately chosen to share them. One person opting in discloses nothing. These fields are returned by no other part of the service.
• If a Connection is removed, both members can still see each other’s display name, approved profile photo, and when the Connection ended in Past Connections. Contact handles and other profile details are no longer shown. The same applies when a hotel Connection ends automatically because Meet First was not completed in time.
• If you and another member both choose to pair your accounts, each of you can see the other’s display name in Paired Accounts, and when either of you forms a qualifying Connection the other may receive an in-app notice: “Your paired account has a new SocialCue Connection.” The notice does not say who the Connection is with, and pairing gives neither member access to the other’s location, messages, Connections, or private profile details. Either member can end a pairing at any time.
• Your community is never shown to other members as a value. If you are LGBTQIA+ and turn on the profile badge, members who can see your profile will see an LGBTQIA+ badge on it. Heterosexual profiles show no badge.
• A member viewing a venue’s visible members list can choose to see All, Heterosexual, or LGBTQIA+. You appear in a Heterosexual or LGBTQIA+ view only if you chose that community and turned on “Use my community for Venue filtering.” If you turn that on, members who use that view may be able to tell your community from the view you appear in, even if your profile badge is off. Turning it off does not hide you: you still appear under All whenever you would otherwise be visible. To stop appearing in venue discovery entirely, use Ghost Mode.
• Your Identity details are shown only if you turn on each one. If you turn on “Show my gender identity on my profile” or “Show my sexual orientation on my profile,” that detail appears on your full profile to members who can already open it — never in venue lists, connection lists, or other cards. Choosing LGBTQIA+, using Venue filtering, or showing the LGBTQIA+ badge never shows them. “Another identity” and “Another orientation” are never shown to other members.
• Event attendance is shown only as an aggregate count of women and men, never as a list of names.
• Reports you submit are never shown to the person you reported, and your identity as a reporter is never disclosed to them.

With service providers. Supabase (authentication, database, photo storage), Vercel (hosting), Google (push delivery, and billing for credit purchases through Google Play), Apple (push delivery on Apple devices), our SMS provider for phone verification, and our email delivery provider (for sign-in codes and account emails).

With our map provider. The maps in SocialCue are provided by Mapbox. When a map is shown, your device loads map images for the area on screen directly from Mapbox and sends Mapbox technical information about that map session: a random identifier that Mapbox’s software creates and stores on your device, your IP address, browser details (user agent), and events Mapbox uses to count map loads. To center the map, our server sends Mapbox the name of the city and state being shown, without your name or any identifier of you or your device. We do not send Mapbox your name, email address, phone number, or your device’s GPS location, and we have switched off Mapbox’s optional performance reporting. Mapbox handles this information under its own privacy policy and may use it for its own purposes, such as operating, securing, and improving its services, so it is not limited to acting on our behalf.

Mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number is shared only with the SMS provider that delivers your verification code, and only so that it can be delivered. Text-message consent is never sold, rented, or passed on for anyone else’s marketing. SocialCue sends one-time account verification codes and does not send marketing, promotional, or recurring text messages of any kind.

For legal reasons. Where we believe in good faith it is required by law, or necessary to protect the rights, safety, or property of members, the public, or SocialCue.

Business transfers. If SocialCue is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

SocialCue helps people discover one another in public venues. Whether you meet anyone in person is entirely your decision.

• You choose whether to meet. Nothing in SocialCue obligates you to meet, respond, or share contact details.
• Meet in public. We strongly recommend that any first meeting happen in a public place, during business hours, with other people present.
• Tell someone. Consider telling a friend where you are going and who you are meeting.
• Use your judgment. Trust your instincts. Leave any situation that feels unsafe.
• We do not supervise in-person meetings. SocialCue does not attend, monitor, chaperone, moderate, or supervise any meeting between members. We have no staff present at venues.
• We do not verify identity. We do not run background checks, criminal-records checks, or identity verification of any kind. We do not confirm that a member is who they claim to be, that their photos depict them, or that their profile is accurate.

If someone behaves inappropriately, report them in the app. If you are in danger, contact local emergency services first.

Venues shown in SocialCue are independent third-party businesses. Unless we explicitly identify a venue as operated by SocialCue, we do not own, control, staff, endorse, or supervise it, and we have no agreement with it. Venue listings are compiled by our staff and do not imply any partnership or affiliation.

Events listed in SocialCue are created by our staff. Attending any event is voluntary and at your own risk, and is subject to the venue’s own rules, admission policies, and legal requirements.

Ghost Mode. Turning on Ghost Mode immediately deletes your current presence records and stops you appearing at any venue. It takes effect at once rather than fading out.

Location permission. You may revoke location access at any time in device settings. Without it, presence and venue features will not work.

Notifications. You may disable push notifications in device settings.

Photos and profile. You may add, reorder, or delete photos and edit most profile fields at any time. Display name may be changed once. Deleting a photo may be delayed in the limited cases described in Section 9 (Legal and safety exceptions).

Community. In your profile you can choose Heterosexual, LGBTQIA+, or Prefer not to say; change your choice; turn “Use my community for Venue filtering” on or off; and, if you chose LGBTQIA+, turn “Show LGBTQIA+ on my profile” on or off. These are separate choices, and changing one never changes another. Changes apply to the next venue list and profile request. If you change your community, both switches turn off until you turn them on again. Choosing Prefer not to say deletes your community and both choices.

Identity details. If your community is LGBTQIA+, the Identity section of your profile lets you choose, change, or remove your gender identity and sexual orientations, and turn each display switch on or off. Changing a detail turns its switch off until you turn it on again. Saving Prefer not to say for both deletes your Identity details, and changing your community away from LGBTQIA+ also deletes them. Turning off Venue filtering or the LGBTQIA+ badge does not delete them.

Blocking. You may block another member. Blocking is silent — the blocked person is not told.

Unless a shorter period is stated below, we keep your information for as long as your account exists. We give a fixed period only where we delete information automatically on a schedule; elsewhere we keep information for as long as it is needed for the purpose described.

Community. We keep only your current community choice and its two switches. We do not keep a history of earlier choices: changing your community replaces it, and choosing Prefer not to say deletes it. If you temporarily deactivate your account, your choice is kept so it is there if you reactivate, but a deactivated account is not shown in venue lists or on profiles.

Identity details. We keep only your current Identity details and their display switches, with no history of earlier choices. They are deleted when you remove them or change your community away from LGBTQIA+, and kept while an account is temporarily deactivated.

Stored location readings are deleted automatically about 48 hours after they are taken. Deleting your account deletes them immediately.

Hotel public-area participation. The record of your taking part in a hotel public area — which area you chose, and when your participation started and ended — is deleted automatically about 24 hours after that participation ends, and immediately if you delete your account. Your participation ends when you leave or switch areas, turn on Ghost Mode, deactivate your account, or reach the one-hour limit. Meet First confirmations are kept with the Invitation and connection records described below.

Sign-in sessions and technical logs. The IP address and browser or app details of a sign-in session are kept while that session exists and are deleted when you delete your account. Our hosting provider keeps request logs, which include technical details such as IP address and browser details, for a short period (currently about one hour). Our database provider keeps service logs for a limited period set by that provider.

Backups. Our database provider may keep backup copies of our database for a limited period under its own backup schedule, so information that has been deleted can remain in a backup until that copy expires.

Records we keep for safety, dispute resolution, financial records, abuse prevention, or proof of consent — including Invitation and connection records, reports, and purchase, credit, and membership records — are retained after account deletion, for those purposes, in the reduced form described in Section 10, for no longer than the interim periods below.

Purchase, credit, refund, and membership records. We keep records of your purchases, your credit balance and ledger, refunds and reversals, and your memberships only for as long as reasonably necessary to administer your purchases and credits; to handle refunds, reversals, chargebacks, and disputes; to prevent fraud, abuse, and a purchase being credited twice; to keep the service secure; to keep accounting and tax records; and to establish, exercise, or defend legal claims. We keep them after account deletion while any of these purposes still applies. When none does, we delete them or remove the details that link them to you, subject to the legal and safety exceptions below. The interim period we have set for these records is described below.

Interim retention periods. We currently keep: purchase, credit, refund and membership records for up to seven years after the transaction; Invitation, connection, report and ended-pairing records kept for safety for up to five years after the later of when the record was created and when the account was deleted; signup compliance records (SMS consent, birth month and year, and the age check) while your account exists and for up to four years after it is deleted, in the reduced form described in Section 10 (your date of birth is held with these records only until your profile is created, or for 30 days if it is never created); and the email fingerprint described below for up to five years after a free trial is granted. These are interim periods we have chosen, not statements of a legal requirement, and they may change after legal review. No record has yet reached the end of its period, and deletion at the end of each period is not yet automated. They do not shorten the legal and safety exceptions below.

Legal and safety exceptions. The retention periods and deletion described in this Policy are what normally happens. We may keep some information for longer — including information that would otherwise be deleted on a schedule or when you ask us to delete your account or a photo — where we reasonably believe it is necessary to comply with the law or legal process, to protect the safety or security of members, the public, or SocialCue, to prevent fraud or abuse, or to resolve disputes or establish, exercise, or defend legal claims. While such an exception applies, we may be unable to complete a request to delete your account or a photo. We keep information under this exception only for as long as it is needed for that purpose. Keeping information does not mean we share it: we share information only as described in Section 5.

You can delete your account in the app (Profile → Delete account), or without the app at app.socialcue.co/delete-account, where you sign in to the account and then delete it. You can’t delete your account while it is suspended. When you do:

Permanently deleted: your photos and their stored files (if a stored file can’t be deleted at once, it is no longer linked to your account or shown in SocialCue, and we delete it separately; that follow-up is not yet automated), your location history and current presence, your hotel public-area choices, your push notification tokens, the notifications sent to you, your event RSVPs, blocks (blocks you made and blocks made against you), venue follows, channel memberships and poll votes, venue reminders, the record of birthday messages sent to you, referral records, your first-party activity log, and your community choice with its filtering and badge settings, and your Identity details with their display settings. Your sign-in identity and its sign-in sessions are deleted, releasing your email address for reuse. Notifications already delivered to other members may still show the display name you used at the time.

Erased from your record: display name (replaced with “Deleted user”), bio, interests, home city and state, temporary travel city and state, relationship status, verified phone, date of birth, birth month and year, how you first arrived at SocialCue (campaign information), your referral code, and all contact handles.

Retained: a minimal account record, with the details above removed, so records involving other people remain intact. Your gender, age bracket, account creation date, your SocialCue Connect mode and enrolment dates, and account setup and status dates remain on that record, and it keeps an internal account identifier that still links it to the records below, so it is not anonymous. We keep, for as long as they are needed for these purposes:

• For safety and dispute resolution: Invitations, connections, Meet First confirmations, reports, and ended Paired Account records.
• For community integrity: Comments you posted in channels are kept but are no longer shown to other members. Our staff can still see them for moderation, shown as posted by “Deleted user.”
• For financial records: purchase records, your credit balance and ledger, refund and reversal records, membership records, and subscription records — for administering purchases and credits, verifying purchases, handling refunds, reversals, chargebacks, and disputes, making sure a purchase is never credited twice, preventing fraud and abuse, keeping accounting and tax records, and establishing, exercising, or defending legal claims, as described in Section 9. Any unused credits and remaining SocialCue Connect time are lost when you delete your account and are not refunded, except where applicable law requires otherwise.
• For abuse prevention: a record of your past role (Selector or Discoverable) changes, used to enforce limits on changing roles.
• As proof of consent and of the age check: a minimal record that the 18+ age check was performed (when, the method used, and the minimum age applied) and, if you agreed to receive a verification text, when you agreed, the wording you were shown, and where you agreed. We remove your date of birth and birth month and year from this record and replace the mobile number it covered with a one-way cryptographic fingerprint, which cannot be reversed to recover the number.

We also keep a one-way cryptographic fingerprint of your email address, and of your phone number if verified. We use them to prevent repeated free-trial signups and duplicate referral rewards, to enforce limits on changing your role, and to limit phone-verification attempts. These fingerprints survive account deletion by design, and, apart from the free-trial email fingerprint (which has the interim five-year period described in Section 9), we do not currently delete them on a fixed schedule. They cannot be reversed to recover your email or phone number.

Copies held by our providers. Deleting your account does not delete copies that our messaging providers keep under their own retention periods. Our SMS provider keeps the text of a verification message for up to 10 days, and keeps delivery records (such as the phone number, time, and delivery status) under its own policy. Our email delivery provider keeps sent emails and delivery information for about 30 days, and if an email to your address bounced or was reported as spam, it may keep your address on a do-not-send list. Technical logs and backups held by our hosting and database providers are described in Section 9.

Legal and safety exceptions. In the limited cases described in Section 9 (Legal and safety exceptions), we may be unable to delete your account until that exception no longer applies, and some of the information listed above may be kept for longer, as described there.

Accounts with staff or founder privileges cannot be self-deleted; contact us instead.

Database access is denied by default and permitted only through validated server routes. Contact handles are protected at the database level so they cannot be read except through the connection flow. Authentication cookies are HTTP-only. Photo uploads are validated and stripped of location metadata.

No system is perfectly secure, and we cannot guarantee absolute security.

SocialCue is intended solely for adults aged 18 and over. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. Registration asks for your date of birth and refuses to create a profile for anyone under 18, however you register — including with Google, where we ask for it immediately after Google signs you in and before any profile exists. We check the date on our servers, so the check cannot be skipped from your browser or phone. Persons under 18 are prohibited from creating an account or using the service in any capacity.

We do not verify age with identity documents. Age is checked from the date of birth you give at registration, as described in Section 3; the age range on your profile is a separate profile detail.

If we learn that an account belongs to someone under 18, we will disable and delete it, without notice. It is deleted in the same way as when a member deletes their own account: the associated personal information is deleted or erased, and only the limited records described in Section 10 are kept. Deletion may be delayed in the limited cases described in Section 9 (Legal and safety exceptions).

Parents and guardians. If you believe a person under 18 has created an account or provided us personal information, contact us immediately at legal@socialcue.co with the account’s display name or email address and a description of your relationship to the minor. We will investigate promptly and, if the account belongs to someone under 18, delete it as described above. We may ask for limited additional information to locate the account and confirm the request; we will use it only for that purpose.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information. Most are available directly in the app. For anything else, contact legal@socialcue.co. We do not sell personal information or share it for cross-context behavioral advertising.

Consent for sensitive information. We store your community only after you choose it and press save, and we use it for Venue filtering or a profile badge only if you have switched that use on. You can withdraw consent at any time in your profile by turning either switch off or choosing Prefer not to say, which deletes it. Declining or withdrawing never limits any other feature, price, or entitlement.

We store your Identity details only after you choose them and press save, and show a detail only if you have switched that on. You can withdraw consent at any time by turning a switch off or removing the details. A request to access or obtain a copy of your personal information includes your community and Identity details.

This Privacy Policy, and any dispute, claim, or controversy arising out of or relating to it or to our collection, use, or disclosure of your personal information — whether in contract, tort, statute, or otherwise — is governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules.

You and SocialCue agree that the exclusive venue for any such dispute is the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts.

Where the law of your own jurisdiction grants you rights that cannot be waived by agreement, nothing in this section removes those rights.

We will post changes on this page and update the “Last updated” date. Material changes will be communicated in the app.

SocialCue, LLC · 410 N. Jefferson Ave., Suite 398, Mount Pleasant, TX 75455 · legal@socialcue.co